department of informatics


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Portmann, Edy, Michael Kaufmann, and Cédric Graf. A Distributed, Semiotic-Inductive, and Human-Oriented Approach to Web-Scale Knowledge Retrieval." Proceedings of the 21st ACM International Conference on Information and Knowledge Management (CIKM 2012) . Maui, Hawaii, USA 2012.
Kaufmann, Michael, and Cédric Graf. Fuzzy Target Groups in Analytic Customer Relationship Management." Fuzzy Methods for Customer Relationship Management and Marketing: Applications and Classifications. Eds. Andreas Meier, and Laurent Donzé. Business Science Reference, 2012. 168-192.